How do I reject a candidate that has been submitted via an agency?
Last updated: September 29, 2026
Rejecting candidates requires clear communication to maintain good agency relationships.
Steps to reject a candidate:
Open the candidate's profile
Click "Reject"

Select rejection reason from the dropdown
Add specific feedback
Save the decision
Important: The agency will be automatically notified when you reject their candidate.
Note: You can choose to show or hide rejection reasons for agencies in the Agency Portal Settings.
Need help?
Contact SmartRecruiters support