Moving agency-submitted candidates through interview stages

This guide walks you through how to review agency-submitted candidates and move them efficiently through the hiring process in SmartRecruiters. From accessing candidate profiles and reviewing agency notes to scheduling interviews and keeping agencies informed, this article outlines each step to ensure a smooth, transparent, and well-documented workflow.

Reviewing agency candidates

1. Access candidate profiles

1. Navigate to Jobs

2. Select the relevant position

3. Click on candidates marked with tags 'Agency'

   

2. Review candidate information

1. Check "Notes" section for:

   • Agency introduction

   • Salary package details

   • Secondary employment conditions

   • Candidate motivation

   • Agency's match explanation
     

     
   

2. Review Documents:

   • Click "Resume" to view CV

   • Check any additional attachments

Moving candidates forward

Progress steps

1. Review candidate details

2. Click 'move forward' button (or the drop down menu next to it)

3. Select appropriate next stage:

   • Interview

   • Assessment

   • Offer

   • Hire

Status updates

• Agencies automatically receive updates when candidates move stages

Interview scheduling

1. Select "Interview" stage
   

   

2. Agency automatically receives notification

3. Coordinate timing through chat function

4. Schedule interview through the normal SmartRecruiters process (on the candidate profile under interviews > schedule > fill in details).

5. Submit schedule

6. Agency receives notification

Need Help?

• Contact SmartRecruiters support