Managing interview scheduling

This article explains how to track interview invitations between candidates and clients through HirePort.

Viewing scheduled interviews

When a client schedules an interview, you will see this directly on the candidate card in your Candidates overview.

1. Go to Candidates in the left navigation menu.

2. Select the In Process tab.

3. Find the relevant candidate card. If an interview has been scheduled, the card will show:

   • The interview type (e.g. Interview: Video Interview)

   • The scheduled date and time (e.g. Interview: Apr 10, 17:00)

No action is needed on your end to confirm the time — the client has already set this from their side.

Checking candidate history

To review the full timeline of a candidate's process:

1. Click the candidate's name to open their profile.

2. Click History to view:

   • Process progression

   • Status changes

Requesting a change of interview time/confirming the interview time

If a candidate is unavailable at the scheduled time or a change is needed for any other reason, communicate this through the agency chat.

1. Go to Inbox.

2. Select the relevant client.

3. Open the candidate-specific chat.

4. Send a message to the client explaining the situation and propose alternative time slots.

Tip: When requesting a change, confirm the candidate's availability first and provide at least two or three alternative options.

Need Help?

• Check our knowledge base for detailed guides and tips

• For support, click the ? in the bottom right corner of HirePort to start a chat

• Not logged in? Email your question to support@hireport.io

• For job-specific questions, reach out to your customer through the chat functionality

Remember: Your success is our success. We're here to help you make the most of HirePort!