Agency removal guide

Learn how to properly handle agency deactivation in the AgencyHub. This process ensures proper documentation and maintains data integrity while ending agency relationships when necessary.

⚠ Note: It is not possible to remove an agency from a job or from the system if you have candidates in process from this agency.

Reasons for removal

Common causes

• Contract violations

• Poor performance

• Compliance issues

• Inactivity

• Business closure

• Unethical practices

Removal process

Remove job access

1. Go to the job the vacancy is currently connected to

2. Click on "Assign agencies"

3. Deselect supplier in the list

4. Confirm choices.

Remove the agency from the AgencyHub

1. Go to the AgencyHub on the left side bar. You'll enter the Agency Management screen.

2. Select the agency you want to remove from the system.

3. Click on Remove.

4. Confirm.

5. You'll see 'successfully removed agency' popping up in your screen. Note: This can take a few minutes.

Data retention

The AgencyHub will keep

1. Historical records:

   • Placement history

   • Payment records

   • Performance data

   • Communication logs

2. Compliance documents:

   • Contracts

   • Certifications

   • Legal correspondence

Need help?

Contact Recruitee support.