Agency analytics

Managing recruitment agencies effectively requires clear insights into their performance, costs, and impact on your hiring process.

The Advanced Agency Portal Analytics module provides comprehensive insights into your agency recruitment activities, helping you make data-driven decisions about your recruitment partnerships.

Accessing analytics

1. Navigate to "Analytics"

2. Select "Agency Analytics"

3. In any view, you can filter on:

• Job

• Agency

• Employment type

• Time range

Note: please scroll down in the different views to see all given metrics.

Agency hiring overview

General metrics

View key performance indicators:

• New candidates

• New interviews

• Hires

• New live jobs
  

  

Detailed analysis sections

1. Agency candidates overview

View metrics for:

• Introduced candidates

• Interviews

• Offers

• Hires

• Agency candidates in pipeline today

• Rejection reasons

• Hired candidates

2. Agency jobs overview

View metrics for:

• Jobs open to agencies

• Per job title:

  • Average salary

  • Average fee

  • Interviews per hire

  • Average days to hire

  • Days to first introduction

  • Days to fill

3. Performance of agencies overview

Per agency you work with, get insights on:

• Introduction to interview ratio

• Hire succes rate %

• Average placement fee vs. time to hire (move your cursor over the dots)

• Time to hire

3. Agency financials overview

View:

• Average agency placement fee per month

• Total agency spend per month

• Spend per agency

  • Total hired

  • Average fee

  • Total fees

4. Agency ratings overview

View:

• How agencies experience working with you

• How you experience working with agencies

  • per agency

  • per category

• Total amount of agencies

Best practices

• Regular performance reviews

• Analyze pipeline efficiency

• Review cost effectiveness

• Update your preferred supplier list accordingly

Need Help?

• Contact SmartRecruiters support